Please note our store domain has changed from pandoraonline.co.za to jewelshop.co.za

Terms & Conditions

African Jewels CC reserves the right to amend these Terms and Conditions continuously and we therefore advise you to read them regularly.

Online Prices: Prices indicated on the official online store may vary from other Pandora retailers.

Personal data: We want to ensure that the information you share with us is maintained safely and securely on the internet. These terms and conditions cover how we use your personal information. When you register online, we ask you for some personal information, including your name, address, date of birth and email address.

We use this information to fulfill our commitments and provide you with the benefits and services that pandoraonline.co.za entitles you to. When you enter your personal information and submit it to us, you consent to granting us use of this information for the stated purpose.

You are entitled to request this information from us at any time, and we will delete it at your request.

Information storage: We use a number of safety precautions to protect your personal information from unauthorized use. We only store this information for a limited time. We do not accept responsibility for the accuracy of the information you submit.

Disclosure: We only use your personal information for administration purposes, and to perform general market analyses, such as purchasing behavior.

We will not disclose your personal information, including your email address, to any third party. And we do not give other companies access to your registered information.

However, we do disclose anonymous information, such as results of market analyses, to authorized PANDORA dealers only. The purpose of this is to ensure that every PANDORA dealer is able to provide you with the best possible service, and with a relevant product assortment.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If PANDORA SA or substantially all of either or their assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or the directions of the Court or any other body of competent jurisdiction; or to protect the rights, property, or safety of African Jewels or PANDORA SA, our employees, our customers, or others. This includes exchanging information with other companies and organization’s for the purposes of fraud protection and credit risk reduction.

We reserve the right to terminate your registration/ membership if you do not comply with these Terms and Conditions.

We make reservations for printing-errors, price changes and sold-out goods.

Copyright

All content on this website, including but not limited to articles, photos, moving images and graphics, belongs Pandora SA and is administrated by African Jewels CC, whose address is: Shop 17, Village Square, Marine Drive, Market Hall, Hermanus, 7200

You are allowed to produce digital and/or physical copies of the content for you own personal use. Any other production of digital or physical copies of content on PANDORA’s websites is not allowed. It is your responsibility to ensure that you have the right to publish comments and/or other contributions. Should we receive claims related to the content or other contributions which you have posted, such claims will be forwarded to you.

Your comments and/or other contributions must not contain commercial messages. PANDORA has unlimited rights to use comments and/or other contributions posted by you in every way and on all present and future media platforms, including but not limited to marketing of PANDORA’s products.

Contact

If you have any questions about our web site, your personal information please contact us on afrjewel@netactive.co.za

Brand Protection

Today, PANDORA is present on six continents and, like many other global brands, we are facing the challenge of counterfeiters attempting to violate our brand, our products and our identity. It is illegal to sell counterfeit (fake) products. However, fraudulent counterfeiters continually attempt to exploit the PANDORA brand and benefit from the fame and worldwide success we have achieved.

Therefore, we safeguard our intellectual property rights by all available means, including comprehensive global surveillance, registration and control programmes, so that you can remain confident that your PANDORA product is authentic and lives up to our high quality standards. We take serious action on a local level, as well as internationally, to stop counterfeiting of our products, and we strongly believe that our efforts will decrease the amount of infringers attempting to mislead you into believing that you are buying authentic PANDORA jewelry.

The impact of Counterfeiting

When purchasing fake products, people directly or indirectly contribute to undermining responsible practices in the jewelry industry:

Sellers of fake and illegal products rarely follow the standards and laws that legitimate companies adhere to in their practices, such as laws prohibiting forced labour and child labour, and laws protecting workers' rights. It is our assumption that Counterfeiters are known to not pay taxes, duties or customs fees in accordance with laws Counterfeiters are know to not manufacture their products in accordance with laws protecting the health and safety of the public, such as laws prohibiting the use of toxic and other harmful substances.

Illegitimate dealers rarely offer customer service and after sales service. By purchasing your jewelry from an authorized PANDORA dealer, your purchase is protected under our warranty policy, and you can benefit from the support of our customer service staff in many countries around the world.

Find out how you can identify an authentic PANDORA product,find an authorized PANDORA retaileror how to report PANDORA brand and product violations

Contact Information:

African Jewels CC
Hermanus
South Africa
Tel: +27 28 312 4114
Mail: afrjewel@netactive.co.za